Privacy & Policy

Our Commitment to You

Thank you for showing interest in our service. In order to provide you with our service, we are required to collect and process certain personal data about you and your activity.

By entrusting us with your personal data, we assure you of our commitment to keep such information private and to operate in accordance with all regulatory and EU data protection laws, including the General Data Protection Regulation (GDPR) 679/2016 (EU).

We have taken measurable steps to protect the confidentiality, security and integrity of this data. We encourage you to review the following information carefully.

Grounds for Data Collection

Processing of your personal information is necessary for the performance of our contractual obligations towards you, to protect our legitimate interests, and for compliance with legal and financial regulatory obligations.

When you use our services, you consent to the collection, storage, use, and disclosure of your Personal Data as described in this Privacy Policy.

How Do We Receive Data About You?

1. When you voluntarily provide personal details to create an account (e.g. name and email address).
2. When you use or access our site and services (e.g. financial transactions).

What Type of Data We Collect

• Registration data – name, email address, phone number, occupation, country of residence, and age verification.
• Voluntary data – data you provide when contacting us (e.g. via a contact form).
• Financial data – payment details and transaction records arising from use of our services.
• Technical data – IP address, device identifiers, browser type, language preferences, time zone, and visit duration.

Tracking Technologies

When you visit or access our services we use pixels, cookies, and other technologies to collect data about you, your device, and your online behaviour, in order to enhance navigation, improve performance, and customise your experience.

How We Use the Data We Collect

• Provision of service – to deliver and improve our services to you.
• Marketing – to send newsletters and promotional material. You may opt-out at any time.
• Analytics – to evaluate and develop new features.
• Security – to detect fraud and protect the integrity of our platform.
• Legal compliance – to meet applicable laws, regulations and governmental requirements.

With Whom Do We Share Your Personal Data

• Internal parties – employees and partners who need access to provide our services.
• Payment processors – to accept deposits and perform risk analysis.
• Business partners – storage and analytics providers who assist in service delivery.
• Legal entities – when required by law, regulation, or valid legal process.

How We Protect Your Data

We have implemented administrative, technical, and physical safeguards to prevent unauthorised access. Your data is stored on secure servers and is not publicly available. Access is limited to employees or partners who need the information to fulfil their role.

You are responsible for keeping your password confidential and limiting access to your account.

Retention

We will retain your personal data for as long as necessary to provide our services and comply with legal obligations. Retention periods are determined by the type of data, the purpose of collection, and applicable regulatory requirements.

Your Rights

1. Access your stored personal data and receive confirmation of processing.
2. Receive a portable copy of data you have provided to us.
3. Request rectification or erasure of your personal data.
4. Object to or request restriction of processing.

Please note these rights are not absolute and may be subject to our legitimate interests and regulatory requirements.

How to Contact Us

If you wish to exercise any of these rights, please contact our Data Protection Officer:

Email: support@onlintrade.com

Attn: GDPO Compliance Officer

If you decide to terminate your account, email us at support@onlintrade.com. Personal data may still be retained for legal and regulatory reasons.

Updates to This Policy

This Privacy Policy may be updated from time to time at our sole discretion. The most current version will always be posted on our website. By continuing to use our services after any revisions become effective, you agree to be bound by the updated policy.